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  • 0 Votes
    2 Posts
    20 Views
    Emilie PoyetE

    Hi,
    Our content team has checked this sentence several times and we haven't found any problem with it, so the phrase you're mentioning should be accepted, unless you've forgotten to type accent marks with challenge mode on?
    Please check and if the problem keeps happening, let us know so we can investigate further,
    Thanks for your interest and dedication, enjoy the rest of the program
    Emilie

  • 0 Votes
    2 Posts
    41 Views
    Emilie PoyetE

    Hi,
    We chose to use the challenge mode for more "optional" accents, the ones that don't change completely the sound of letters. However the marks you're mentioning haven't been included there since they are almost part of the letter itselfm in the sens that they change the way they sound: We understant that this choice might be frustrating when trying to learn spoken Portuguese, yet it can also be a reminder that the letter sounds idfferently, so it can also be important for spoken Portuguese.
    Hoep you enjoy the rest of the program nonetheless,
    Regards,
    Emilie

  • 0 Votes
    2 Posts
    140 Views
    Fluenz User SupportF

    Hi Paul,
    Sorry for the inconvenience. I’ve cleaned some of your flashcard data on our backend because there was something corrupt.
    I’ve reported this to the development team.
    Could you please clear your browser cache and try to log in again at https://flashcards.fluenz.com/login.html?

  • 0 Votes
    3 Posts
    210 Views
    DennisGD

    When (and IF) Fluenz does a complete upgrade on Italian, you won't be charged extra for it. At least, that was the case when they did an upgrade on Spanish.

  • 0 Votes
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    140 Views
    Fluenz User SupportF

    Hi @Keats !
    Yes, the differences you've noticed in vocabulary and phrases between what you learned in high school and what you're learning now are mostly regional differences.

    "El auto" vs. "El coche": Both terms are used to refer to a car, but their usage varies by region. In many Latin American countries, like Argentina and Mexico, "el auto" is more commonly used. In Spain, however, "el coche" is the preferred term.

    "¿Cómo se llama?" vs. "¿Cuál es su nombre?": Both forms are correct and understood in any Spanish-speaking region. "¿Cómo se llama?" (literally "How do you call yourself?") is more commonly used in everyday conversation. "¿Cuál es su nombre?" (literally "What is your name?") is also correct but can sound a bit more formal or direct.

    These differences are a natural part of language variation across different regions. Keep practicing, and you'll become familiar with the regional nuances!

    Fluenz User Support

  • Mandarin Upgaded 3 lesson 02

    Pronunciation
    2
    0 Votes
    2 Posts
    195 Views
    K

    wǒ děng wǒ de péngyou
    seriously, listen to her say this

  • 0 Votes
    2 Posts
    146 Views
    Fluenz User SupportF

    Hi!​ ,
    In the software, we do not provide the rules for placing accents, and there's a reason for that. These rules are based on knowing how the word sounds, so providing them would likely be frustrating. The way the rules work is that you sound out the word, then, depending on where you place the emphasis and which letter the word ends with, you determine where the accent should go.

    Here is a link that can guide you through the rules: https://www.thoughtco.com/stress-and-accent-marks-3079562

    Best regards,

  • 0 Votes
    4 Posts
    181 Views
    T

    @Emilie-Poyet Thank you for clarifying that. Yes I understand. You are right about having to read the English very carefully to avoid confusion. I often make this kind of mistake but usually pick it up through carefully examining the English translated into French. Level 3 is a step up and I am having to really take it nice and slow and often have to go over stuff to get it. Once again thank you. Much appreciated. A great course even though I am a bit slow at it. I started again from the beginning after taking a break but this time around things are sinking in better and I am confident to keep going. I got to the beginning of level 3 first time around and I have finally gotten past where I was second time around. It has been beneficial to go back over everything again. I am loving the learning curve. The flash cards and mp3's are a great addition as well.

  • Lesson repeating

    General Tech Issues
    2
    0 Votes
    2 Posts
    173 Views
    Fluenz User SupportF

    Hi Jill,
    When you say "I keep getting sent back to lesson 2," where are you clicking to go there?

    I'd suggest logging out and logging in again to ensure everything is synced. Please go to the main menu, select SPA Upgraded, Level 2, and click on Lesson 03. You should be able to start at the introduction of Lesson 3 and continue from there.

    In addition, I'd like to explain how the bookmark feature works and how you can return to specific workouts you haven't completed.

    My Bookmark ( Located on the Lessons Menu):
    You will have a bookmark for each language level that you are studying, represented by a red "B". This bookmark marks the last point where you interacted with the software in that specific level.

    For example, if you are in "Spanish Level 3, Lesson 6, Pick the Right Answer" and you have completed some exercises there, then you navigate back to the menu, your Spanish 3 Bookmark will read "Level 3, Session 6, Pick the Right Answer."

    Clicking on the red "B" will allow you to continue with the remaining exercises. However, if you decide to switch to "Level 3, Session 6, Repeat the Words" to refresh your vocabulary while working on "Pick the Right Answer," "Repeat the Words" will become your new bookmark for Spanish Level 3.
    bookmark.png

    Incomplete Workouts:
    To complete your unfinished workouts, go to the Sessions Menu, where all lessons are displayed. Each lesson is marked with a completion percentage. By hovering over the percentage, you can quickly identify the sections within the lesson that you haven't completed. Clicking on the corresponding section will seamlessly take you to that particular part of the lesson.

    incomplete.png

    incomplete 2.png

    My Last Activity ( Located on the Languages Menu):
    This feature displays your most recent bookmark across all languages and levels, regardless of what you were working on. For example, if you were studying "Spanish Level 3, Session 6, Pick the Right Answer," this would be your Spanish Level 3 Bookmark. However, if you decided to review some vocabulary in "Spanish Level 1, Session 1, Repeat the Words," your My Last Activity would show:

    My Last Activity: Spanish Level 1, Session 1, Repeat the Words.

    Spanish 1 Bookmark: Spanish Level 1, Session 1, Repeat the Words.

    Spanish 3 Bookmark: Spanish Level 3, Session 6, Pick the Right Answer.

    I hope this explanation clarifies how the bookmark feature works for you. Please don't hesitate to reach out if you have additional questions or if your software behaves differently from this explanation.

    Best regards, and good luck with your language learning!

  • 1 Votes
    2 Posts
    281 Views
    Fluenz User SupportF

    Thanks for your feedback. I'll send your comment to the development team to check if it is possible to change the colors for better visualization.

    Regards,

  • Error in Italian level 4, lesson 8?

    Grammar
    5
    0 Votes
    5 Posts
    183 Views
    D

    Thanks again, Dirk - and Isabella! You're further explanation makes the rules very clear. It helps a lot.

  • 0 Votes
    2 Posts
    170 Views
    Emilie PoyetE

    Thanks for reporting this inconsistency, we'll make sure to fix it asap. Your understanding is correct: Stadt is closer to the word City because it means a much bigger place than Dorf, which means Town. Thanks again and enjoy the rest of the program!

  • 0 Votes
    5 Posts
    183 Views
    Fluenz User SupportF

    Hi @jpedrali,
    We have completed the first revision of French Upgraded. Our content team has added many additional answers and fixed some typos in the exercises.
    Next month, we will conduct a second revision.
    Note: If you have sessions downloaded on your mobile devices, we suggest deleting and re-downloading them to ensure you have the latest content version.

  • 0 Votes
    3 Posts
    209 Views
    T

    Thanks. I'll try these recommendations.

  • 0 Votes
    4 Posts
    232 Views
    Emilie PoyetE

    There are lots of regional differences indeed. I'm not an expert, so I'd love confirmation on this, but from what I've read, it is especially different in Bavaria and Austria, and also in South western regions...

  • Different Y sounds

    Pronunciation
    3
    0 Votes
    3 Posts
    210 Views
    Emilie PoyetE

    Nice explanation Dennis, Depending on what sound comes right after the "y", it can be heard more or less clearly, because it can be "linked" to the following sound as in "y-usted". Its original pronunciation remains the same nevertheless..

  • 0 Votes
    3 Posts
    160 Views
    J

    in means both inside something or toward something, if you say in die kneipe it means "to the bar", if it's in der kneipe it means "in the bar", if you choose in die kneipe then it should be followed by for example gehen cause it's a motion. (er ist in die kneipe gegangen). remember ist here is for the past tense and not exaclty a to be verb to describe an is situation if that makes sense. I know this is one of the most difficult things in the language especially, I am level 3 and still mix things up sometimes. if someone is better than me at this feel free to correct me too I also need a lot of help for my German learning! Good luck!

  • 0 Votes
    2 Posts
    146 Views
    Emilie PoyetE

    Hi Jillfrost, Thanks a lot for pointing this out. You understood the use and place of "nicht" well, your example phrases are all correct. In the last one, you couldn't follow it up with "sondern im hotel bleiben", you'd have to add the subject again, so it's more complex.
    One option could be: Wir gehen morgen ins Schimmbad nicht ; doch wir bleiben stattdessen im Hotel" Now, about the workout you're mentioning from the program, you're totally right that you can't guess where to place the "nicht" here, only in the last sentence (Wir mochten heute Abend nicht zu Niklas' Feier gehen, sondern in ein Restaurant). So for this phrase the contents team will take care of adding all possible options for "nicht", we'll let you know when this update is available.
    Thanks for your comment again! Hope you're enjoying the rest of the program!

  • SPANISH Upgrade

    General Discussion
    2
    0 Votes
    2 Posts
    262 Views
    Fluenz User SupportF

    I have arranged a complimentary upgrade to the Fluenz Spanish program for your account.
    To access this, please log in at Online.fluenz.com using your email and password.
    The Upgraded Spanish version ( SPA Upgraded on the main menu) features new videos and exercises for an enhanced learning experience.
    In addition, You're all set to use the Fluenz Mobile apps. You can download Fluenz from the App Store or Google Play Store, and then log in with your Fluenz ID. Your progress will synchronize across platforms, allowing you the convenience of offline sessions through the mobile apps' download feature.

    Best wishes as you continue your language learning journey with us. Should you need further assistance, please don't hesitate to contact us.

    Ivana
    Fluenz User Support

  • upgrade

    General Tech Issues
    2
    0 Votes
    2 Posts
    276 Views
    Fluenz User SupportF

    Hi Shelley!

    Thank you for reaching out to us today.
    I have arranged a complimentary upgrade to the Fluenz Spanish program for your account.
    To access this, please log in at Online.fluenz.com using your email and password.
    The Upgraded Spanish version ( SPA Upgraded on the main menu) features new videos and exercises for an enhanced learning experience.
    In addition, You're all set to use the Fluenz Mobile apps. You can download Fluenz from the App Store or Google Play Store, and then log in with your Fluenz ID. Your progress will synchronize across platforms, allowing you the convenience of offline sessions through the mobile apps' download feature.
    Best wishes as you continue your language learning journey with us. Should you need further assistance, please don't hesitate to contact us.
    Ivana,
    Fluenz User Support.

Should you have any concerns regarding content, technical issues, or access, please do not hesitate to reach out to us at usersupport@fluenz.com.