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General Tech Issues

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Welcome to the New Fluenz Commons! We have just migrated to a new platform. This is a simplified version, and new adjustments will be visible in the coming month.

  • upgrade

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    Fluenz User SupportF

    Hi Shelley!

    Thank you for reaching out to us today.
    I have arranged a complimentary upgrade to the Fluenz Spanish program for your account.
    To access this, please log in at Online.fluenz.com using your email and password.
    The Upgraded Spanish version ( SPA Upgraded on the main menu) features new videos and exercises for an enhanced learning experience.
    In addition, You're all set to use the Fluenz Mobile apps. You can download Fluenz from the App Store or Google Play Store, and then log in with your Fluenz ID. Your progress will synchronize across platforms, allowing you the convenience of offline sessions through the mobile apps' download feature.
    Best wishes as you continue your language learning journey with us. Should you need further assistance, please don't hesitate to contact us.
    Ivana,
    Fluenz User Support.

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    Fluenz User SupportF

    Hi, could you please email us to with your Fluenz ID (email or username) in order for us to check? We'll be happy to troubleshoot the problem and assign a ticket with the follow-up. Regards!

Should you have any concerns regarding content, technical issues, or access, please do not hesitate to reach out to us at usersupport@fluenz.com.