Hi @Keats
The Fluenz Commons is designed primarily as a community platform where users can discuss grammar topics and interact with each other. While the Fluenz team does often participate and respond to messages, the main purpose of the Commons is for user-to-user interaction.
If you have specific questions for the Fluenz team regarding the software or require direct assistance, it’s best to contact us directly at usersupport@fluenz.com. We'll be happy to help you promptly.
Best regards,