Hello,

Thank you for your message! You're right that Fluenz emphasizes the use of articles following "con," as in "con il ghiaccio," which is standard and common in spoken Italian. The inclusion of the article often provides a more precise or formal tone.

However, it’s also true that in colloquial or informal Italian, especially in certain regions, people sometimes omit the article, saying "con ghiaccio" instead of "con il ghiaccio." This can be a matter of personal preference, regional variation, or style. Pimsleur might focus more on the informal, conversational aspects of the language, which could explain the omission of the article.

Both forms are technically correct, but using the article (as we do at Fluenz) is generally more aligned with standard Italian grammar and is useful in ensuring clarity.

Thank you for sharing the Reddit debate—language is always evolving, and it's fascinating to see different perspectives on these nuances!

Best regards,

Félicitations!

What an incredible accomplishment—completing Fluenz French is a fantastic milestone! We're delighted to have been part of your language journey.

If you enjoyed your experience, could you take a moment to leave us a quick review in our mobile apps? Your feedback helps and inspires other learners!

Merci beaucoup from the entire Fluenz team. We look forward to joining you on your next adventure in Italian!

Hi @Keats
The Fluenz Commons is designed primarily as a community platform where users can discuss grammar topics and interact with each other. While the Fluenz team does often participate and respond to messages, the main purpose of the Commons is for user-to-user interaction.

If you have specific questions for the Fluenz team regarding the software or require direct assistance, it’s best to contact us directly at usersupport@fluenz.com. We'll be happy to help you promptly.

Best regards,

In Spanish 1, Lesson 26, Sonia mentions checking out all her travel videos. If you're interested, here’s the link:

https://www.youtube.com/soniastravels

We hope you enjoy them!

Hi Eric!
In response to your question, please try following the instructions shown in the image below

Hi Jill,
When you say "I keep getting sent back to lesson 2," where are you clicking to go there?

I'd suggest logging out and logging in again to ensure everything is synced. Please go to the main menu, select SPA Upgraded, Level 2, and click on Lesson 03. You should be able to start at the introduction of Lesson 3 and continue from there.

In addition, I'd like to explain how the bookmark feature works and how you can return to specific workouts you haven't completed.

My Bookmark ( Located on the Lessons Menu):
You will have a bookmark for each language level that you are studying, represented by a red "B". This bookmark marks the last point where you interacted with the software in that specific level.

For example, if you are in "Spanish Level 3, Lesson 6, Pick the Right Answer" and you have completed some exercises there, then you navigate back to the menu, your Spanish 3 Bookmark will read "Level 3, Session 6, Pick the Right Answer."

Clicking on the red "B" will allow you to continue with the remaining exercises. However, if you decide to switch to "Level 3, Session 6, Repeat the Words" to refresh your vocabulary while working on "Pick the Right Answer," "Repeat the Words" will become your new bookmark for Spanish Level 3.

Incomplete Workouts:
To complete your unfinished workouts, go to the Sessions Menu, where all lessons are displayed. Each lesson is marked with a completion percentage. By hovering over the percentage, you can quickly identify the sections within the lesson that you haven't completed. Clicking on the corresponding section will seamlessly take you to that particular part of the lesson.

My Last Activity ( Located on the Languages Menu):
This feature displays your most recent bookmark across all languages and levels, regardless of what you were working on. For example, if you were studying "Spanish Level 3, Session 6, Pick the Right Answer," this would be your Spanish Level 3 Bookmark. However, if you decided to review some vocabulary in "Spanish Level 1, Session 1, Repeat the Words," your My Last Activity would show:

My Last Activity: Spanish Level 1, Session 1, Repeat the Words.

Spanish 1 Bookmark: Spanish Level 1, Session 1, Repeat the Words.

Spanish 3 Bookmark: Spanish Level 3, Session 6, Pick the Right Answer.

I hope this explanation clarifies how the bookmark feature works for you. Please don't hesitate to reach out if you have additional questions or if your software behaves differently from this explanation.

Best regards, and good luck with your language learning!

Hi @cherilynn
Regarding your first question :
To complete your unfinished workouts, go to the Sessions Menu, where all lessons are displayed.
Look for the percentage next to each lesson to see your progress.
Hover over the percentage to see the parts you haven't completed. For example:

Click on the percentage to see the parts you haven't completed. A dialog window will appear. From there, click on the items in the list to go directly to the sections you haven't finished.

Regarding the issue about the microphone,
Could you please try performing a hard refresh? This often helps resolve microphone and playback issues.

Here are the instructions for performing a hard refresh in Safari and Chrome:

Safari (Mac):
Press Command (⌘) + Option (⌥) + R.

Chrome:
Mac: Press Command (⌘) + Shift + R.
Windows: Press Ctrl + F5 or Ctrl + Shift + R.

After performing these steps, please let us know if the issue persists or if there's any improvement.
If the issue continues, we'll need a bit more information to investigate further. Please send the details directly to usersupport@fluenz.com:

• Device type (desktop, laptop, or mobile)
• Browser you're using
• Language, level, and specific session where the problem occurs

Let us know how it goes—we're here to help!