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Fluenz Commons
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  3. Is Fluenz user support still monitoring the Fluenz Commons?

Welcome to the New Fluenz Commons! We’re excited to have you here! This is your space to connect, share, and learn with fellow language learners. Feel free to jump into conversations, ask questions, and get inspired.

Is Fluenz user support still monitoring the Fluenz Commons?

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  • K Offline
    K Offline
    Keats
    wrote last edited by
    #1

    Hi, is Fluenz User Support still monitoring the Fluenz Commons? I've asked a couple of questions. One was answered after a month and the other still hasn't been answered. I've noticed that there have been a lot of lags like that. Also, are they being answered by a person? I few answers that I looked at looked like they were AI generated. Thanks (no judgement, just curious)

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  • Fluenz User SupportF Offline
    Fluenz User SupportF Offline
    Fluenz User Support
    wrote last edited by
    #2

    Hi @Keats
    The Fluenz Commons is designed primarily as a community platform where users can discuss grammar topics and interact with each other. While the Fluenz team does often participate and respond to messages, the main purpose of the Commons is for user-to-user interaction.

    If you have specific questions for the Fluenz team regarding the software or require direct assistance, it’s best to contact us directly at usersupport@fluenz.com. We'll be happy to help you promptly.

    Best regards,

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Should you have any concerns regarding content, technical issues, or access, please do not hesitate to reach out to us at usersupport@fluenz.com.
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