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DennisG

Posts: 0
Seattle, WA
United States
I think you folks continue to make the update process far more cumbersome for your customers than it needs to be. Consider that ... 1. You're the only software company I know of that insists that your users repeatedly dig out their old discs to locate the version number. Since we've told you in the past what our version number is, why can't you make this information easier for us to find so that we don't have to dig through closets and drawers to find our old discs? 2. I started going through the update process, and selected Italian from the pull-down menu. Since I didn't really want to find my old discs, I selected the "If you don't know your version number" link, and was told the version number of my SPANISH discs. What, exactly, was the point of selecting Italian? 3. After 35 minutes of looking, I found my old discs and identified the version number. It was, of course, not one of the version numbers available from the pull-down menu. But I was glad to see a link for those whose number was below v. 2.5. I selected this link, then downloaded Italian 2. When I double-clicked on the resulting file, I got an "Unidentified Developer" error. Time invested in trying to update my software: 52 minutes. Results: no updates. Finally, if you don't happen to use Fluenz Commons, which, I imagine, most Fluenz users don't, we would never know that there were updates, since you don't let us know via email. Really, Fluenz, you've got all our information regarding version numbers and our email addresses. Why can't you send us a note (like every other software company does) with specific links to our update files? You do so many things right and I consider you a very good customer service company, so it's very surprising and disappointing that you continue to insist that your customers should bear the burden of an unfriendly update process. You can do better than this, Fluenz.

I think you folks continue to make the update process far more cumbersome for your customers than it needs to be. Consider that ...

1. You're the only software company I know of that insists that your users repeatedly dig out their old discs to locate the version number. Since we've told you in the past what our version number is, why can't you make this information easier for us to find so that we don't have to dig through closets and drawers to find our old discs?

2. I started going through the update process, and selected Italian from the pull-down menu. Since I didn't really want to find my old discs, I selected the "If you don't know your version number" link, and was told the version number of my SPANISH discs. What, exactly, was the point of selecting Italian?

3. After 35 minutes of looking, I found my old discs and identified the version number. It was, of course, not one of the version numbers available from the pull-down menu. But I was glad to see a link for those whose number was below v. 2.5. I selected this link, then downloaded Italian 2. When I double-clicked on the resulting file, I got an "Unidentified Developer" error.

Time invested in trying to update my software: 52 minutes. Results: no updates.

Finally, if you don't happen to use Fluenz Commons, which, I imagine, most Fluenz users don't, we would never know that there were updates, since you don't let us know via email.

Really, Fluenz, you've got all our information regarding version numbers and our email addresses. Why can't you send us a note (like every other software company does) with specific links to our update files? You do so many things right and I consider you a very good customer service company, so it's very surprising and disappointing that you continue to insist that your customers should bear the burden of an unfriendly update process. You can do better than this, Fluenz.

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MelM
Thank you for your message. We're working hard on our new Fluenz version which will also involve a new method for updating your programs accordingly. Thank you for your patience while we work on getting this ready.

Thank you for your message. We're working hard on our new Fluenz version which will also involve a new method for updating your programs accordingly. Thank you for your patience while we work on getting this ready.

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In level 2 lesson #26, I came across the sentence "Ayer fue el cumpleaños de mi colega." It's translated to mean "Yesterday was my colleague's birthday." So shouldn't the sentence read "Ayer ESTUVO el cumpleaños de mi colega"?

In level 2 lesson #26, I came across the sentence "Ayer fue el cumpleaños de mi colega." It's translated to mean "Yesterday was my colleague's birthday." So shouldn't the sentence read "Ayer ESTUVO el cumpleaños de mi colega"?

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Robert D. Williams
Ser is often used in the sense of "take place" focusing on the action rather than location.

Ser is often used in the sense of "take place" focusing on the action rather than location.

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I'm in Spanish 2, lesson 17 ... and I came across two things in the same sentence that confused me. The sentence is: "La proxima reunion es en la oficina de Sandra." First question: Why does "proxima" come before "reunion" in this example, whereas it comes after the noun in other contexts, such as "la semana proxima"? Second question: Why is the "ser" form of To Be used in this sentence? It's always been my understanding that in cases of location, the "estar" form is to be used?

I'm in Spanish 2, lesson 17 ... and I came across two things in the same sentence that confused me. The sentence is: "La proxima reunion es en la oficina de Sandra."

First question: Why does "proxima" come before "reunion" in this example, whereas it comes after the noun in other contexts, such as "la semana proxima"?

Second question: Why is the "ser" form of To Be used in this sentence? It's always been my understanding that in cases of location, the "estar" form is to be used?

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2101
I have the very same question re: ser.

I have the very same question re: ser.

James Putney
For proxima, I think the general rule is that it comes before, except in cases of dates (weeks, months, years). As to the use of ser, see my response above, I agree in this case I think it would be estar, since the meeting could be held in different places.

For proxima, I think the general rule is that it comes before, except in cases of dates (weeks, months, years). As to the use of ser, see my response above, I agree in this case I think it would be estar, since the meeting could be held in different places.

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In Spain Spanish level 2, lesson 6, I came across a sentence whose meaning is "We eat here a lot." Fluenz translates it as "Nosotros comemos mucho aqui." But as I look at that sentence in Spanish, it seems to say "We eat much here," as in ... a lot of food. So how would you translate into Spanish "We eat here often" as opposed to "We eat much (food) here."

In Spain Spanish level 2, lesson 6, I came across a sentence whose meaning is "We eat here a lot." Fluenz translates it as "Nosotros comemos mucho aqui." But as I look at that sentence in Spanish, it seems to say "We eat much here," as in ... a lot of food. So how would you translate into Spanish "We eat here often" as opposed to "We eat much (food) here."

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Apolonia D.
Adverbs can be placed in different positions so you could also say "Nosotros comemos aquí mucho". The other option just sounds a bit more natural, but this is something you learn by speaking the language. Both sentences should be accepted though, so thanks for pointing it out.

Adverbs can be placed in different positions so you could also say "Nosotros comemos aquí mucho". The other option just sounds a bit more natural, but this is something you learn by speaking the language. Both sentences should be accepted though, so thanks for pointing it out.

Robert D. Williams
You can avoid this problem by using "frecuentemente." "Comemos aqui frequentemente>'

You can avoid this problem by using "frecuentemente." "Comemos aqui frequentemente>'

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I'm in level 2 Spanish (Spain), and I've come across two different words that both mean "for." Example #1: Voy a comprar un billete PARA mi marido (I am going to buy a ticket FOR my husband). Example #2: Voy a viajar a Barcelona POR trabajar (I am going to travel to Barcelona FOR work. Is there a rule (or at least some logic) for when to use PARA and when to use POR? Thanks in advance for your help.

I'm in level 2 Spanish (Spain), and I've come across two different words that both mean "for." Example #1: Voy a comprar un billete PARA mi marido (I am going to buy a ticket FOR my husband). Example #2: Voy a viajar a Barcelona POR trabajar (I am going to travel to Barcelona FOR work.

Is there a rule (or at least some logic) for when to use PARA and when to use POR? Thanks in advance for your help.

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Apolonia D.
I forgot to mention example 2 above is wrong, It should be "Voy a viajar a Barcelona por trabajo". El trabajo is the reason or cause why I'm travelling to Barcelona and to indicate a cause you always use "por".

I forgot to mention example 2 above is wrong, It should be "Voy a viajar a Barcelona por trabajo". El trabajo is the reason or cause why I'm travelling to Barcelona and to indicate a cause you always use "por".

DennisG
Thank you, Apolonia ... I appreciate your comment and correction. Very helpful

Thank you, Apolonia ... I appreciate your comment and correction. Very helpful

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When I log in, my profile picture is displayed correctly. But it's squashed in my posts. Poor Mr. Burns!

When I log in, my profile picture is displayed correctly. But it's squashed in my posts. Poor Mr. Burns!

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Daniel Olness
If you go into edit your profile it says "All images will be resized to 100 x 100 px" so if your image is not in those dimensions i.e. a square it will squashed

If you go into edit your profile it says "All images will be resized to 100 x 100 px" so if your image is not in those dimensions i.e. a square it will squashed

VSaunders
Hi, Dennis. Small world that we are both studying Italian.

Hi, Dennis. Small world that we are both studying Italian.

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Oy vey. The position of "gia" and "ancora" in a sentence is a mind-bender. This was, without a doubt, the hardest lesson yet -- by far.

Oy vey.

The position of "gia" and "ancora" in a sentence is a mind-bender. This was, without a doubt, the hardest lesson yet -- by far.

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cdo12346
I'm glad I saw this comment! I thought I was doing so well up to this point! I do think I will be doing this lesson just a few more times!

I'm glad I saw this comment! I thought I was doing so well up to this point! I do think I will be doing this lesson just a few more times!

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1. In the chapter 14 conversation, we get this sentence: "Alle sei andiamo insieme alla fermata." Unless I'm wrong, we have never seen the word "insieme" before. 2. We also get this sentence: "La finestra del ristorante e dopo l' entrata." I don't remember having the word "finestra." 3. I've asked this question before, but got no response, so I'll try it again. In some cases the word "prossima" comes before "settimana," and in some cases it comes after it. What's the rule here? One final observation: I realize that this is only a beta of the Commons. But if you want to get people into the habit of using it regularly and considering it to be a valuable resource, you might want to make sure to check in here daily and answer people's questions. There are several questions that have gone unanswered for weeks.

1. In the chapter 14 conversation, we get this sentence: "Alle sei andiamo insieme alla fermata." Unless I'm wrong, we have never seen the word "insieme" before.

2. We also get this sentence: "La finestra del ristorante e dopo l' entrata." I don't remember having the word "finestra."

3. I've asked this question before, but got no response, so I'll try it again. In some cases the word "prossima" comes before "settimana," and in some cases it comes after it. What's the rule here?

One final observation: I realize that this is only a beta of the Commons. But if you want to get people into the habit of using it regularly and considering it to be a valuable resource, you might want to make sure to check in here daily and answer people's questions. There are several questions that have gone unanswered for weeks.

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Joyce Dawson
Loved Italian One and Two. In Three I understand that we need to hear the language spoken as quickly as if we were native speakers in order to get used to the sounds, however the teacher enunciates some of the words differently than I am used to. Is there a reason for this, and if so did she mention that in the first tutorial that I may have missed?

Loved Italian One and Two. In Three I understand that we need to hear the language spoken as quickly as if we were native speakers in order to get used to the sounds, however the teacher enunciates some of the words differently than I am used to. Is there a reason for this, and if so did she mention that in the first tutorial that I may have missed?

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There seems to be an inconsistency in the way the word "prossima" is used as a modifier. In Lesson 11, we had the phrase "la settimana prossima;" but in Lesson 12 we have the phrase "la prossima partita." Is there a particular reason why the adjective comes before "partita" but after "settimana?"

There seems to be an inconsistency in the way the word "prossima" is used as a modifier. In Lesson 11, we had the phrase "la settimana prossima;" but in Lesson 12 we have the phrase "la prossima partita." Is there a particular reason why the adjective comes before "partita" but after "settimana?"

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cdo12346
Grazie!

Grazie!

Litimsa
then why in her explanation dialogue does she state "it's always la settimana prossima or la settimana scorsa"? She was pretty emphatic about it.

then why in her explanation dialogue does she state "it's always la settimana prossima or la settimana scorsa"? She was pretty emphatic about it.

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I think posting a new thread is more difficult than it needs to be. If I'm in the Italian Commons > Experiences with Italian > Other Resources, and I want to post a new thread, why do I then have to tell the software where I am? Shouldn't the software know where I am? And why does it demand that I assign tags to the new post before it will allow me to submit the post? Really, this whole process could stand to be simplified.

I think posting a new thread is more difficult than it needs to be. If I'm in the Italian Commons > Experiences with Italian > Other Resources, and I want to post a new thread, why do I then have to tell the software where I am? Shouldn't the software know where I am? And why does it demand that I assign tags to the new post before it will allow me to submit the post? Really, this whole process could stand to be simplified.

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DennisG
You da man, Eric! That's exactly what I'm talking about.

You da man, Eric! That's exactly what I'm talking about.

Eric Biewener
And feel free to mark this question as solved by selecting one of my responses :)

And feel free to mark this question as solved by selecting one of my responses :)

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